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How roearn Handles Your Personal Information

This page sets out exactly what data roearn collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our services — and what we do with it.

Account data kept secureJazzCash, Easypaisa, Raast payment details protectedNo data sold to third partiesYour rights, clearly explainedContact us to request changes
roearn How roearn Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Our data practices are built around four areas: secure storage, clear retention rules, cookie transparency and account-level control. Each one connects directly to how your information moves through the platform — from the moment you log in to the moment a withdrawal clears back to your Raast or Easypaisa wallet.

Encrypted Storage

Your account credentials and payment references are stored using industry-standard encryption. We do not hold full wallet PINs and no payment processor receives more data than needed to clear your transaction.

Retention and Deletion

We keep your data for as long as your account is active or as required by the rules of your eligible region. Once that period ends, account data is deleted or anonymised on a scheduled basis.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the account dashboard is used. You can manage cookie preferences through your browser settings at any time.

Your Right to Access

You can request a copy of the personal data we hold on your account. Submit the request through live chat or email and we will confirm the data categories held within a reasonable timeframe.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove data we hold on your account, our support team handles these requests directly. Write to us through the contact details below and we will respond within the timeframe your eligible region requires. Requests about payment data linked to JazzCash, Easypaisa or Raast transactions go through the same channel.

Email Support Send your data access or correction request by email. Include your registered account name and a brief description of what you need us to review or remove.
Live Chat Open the chat window in your account dashboard to raise a privacy query in real time. Our team can confirm what data categories we hold and how to begin a removal request.
Account Settings Some data preferences — such as marketing contact opt-outs — can be adjusted directly in your account settings under the privacy section without contacting support.

Common Questions About Your Privacy on roearn

The questions below cover what our account holders ask most often about data collection, payment privacy, cookies and how to exercise their rights. If your question is not listed, contact support directly.

We collect your name, email address, contact number and identity verification documents. When you make a deposit, we also record the transaction reference from your JazzCash, Easypaisa or Raast wallet to match the payment to your account.

No. We never store your mobile wallet PIN or bank login credentials. We record only the transaction reference and wallet identifier needed to verify that a deposit or withdrawal cleared correctly.

We share data only with payment processors and fraud-prevention services, strictly to process your transaction or protect your account. We do not sell or rent your personal information to advertisers or any third party.

Send a request via email or live chat using your registered account details. We will confirm the data categories we hold and provide a copy within the timeframe required by your eligible region.

Yes. You can request deletion of your account data by contacting support. We will remove or anonymise your information once we have met any retention obligations required under the rules of your eligible region.

We use session cookies for login continuity and analytics cookies to improve the account dashboard. You can manage or disable cookies through your browser settings; note that disabling session cookies may affect how your account functions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.